Important Information Regarding COVID-19

March 18th, 2020

Dear Patients,

The safety of you, our families, our team, and our community is the highest priority. Since our last update at the beginning of the week, we have received more information on the developing situation surrounding COVID-19. Several National and State dental organizations have recommended to suspend non-emergency dental care for the next two weeks. We plan to follow suit in efforts to flatten the curve and help prevent the spread of this virus.

As recommended, we will be open limited days and hours, and seeing patients on an emergency only basis, effective March 19th, 2020- April 1st, 2020, and potentially longer. If you have an appointment scheduled during that time, one of our team members will be reaching out to you to get your appointment rescheduled.

See below for what constitutes a true dental emergency.

  • Knocked out tooth
  • Broken tooth where nerve is exposed
  • Spontaneous tooth pain
  • Swelling of the face associated with an infected tooth

If you are experiencing any of the above, please call our office and we will be happy to assist getting you the treatment you need. We truly appreciate your understanding and support as we all try to navigate through this unforeseen time.

Sincerely,

Dr. Mokris and the Kissimmee Family Dentistry Team

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In recognition of ongoing news reports and the continued spread of the COVID-19 virus, we realize our patients have questions. As dedicated health care professionals, we want you to know that we remain as diligent as ever in protecting the health and safety of our patients and staff. Our practice strictly adheres to and exceeds the standards for infection control by wearing personal protective gear, using hospital-grade disinfectants, practicing the latest sterilization protocols, utilizing single-use disposable materials, and more. Every effort we have in place is to ensure the safety of our patients and staff. We want you to know that we are monitoring this situation very closely, and we will keep you updated regularly.

Symptoms of coronavirus are reported as flu-like, with varying degrees of severity. While we do not know everything about this virus to date, individuals who are elderly and/or immunocompromised appear to be the most at risk of a severe infection. To ensure your health and safety, and the health and safety of everyone at our practice, please reschedule your appointment if you or a member of your household has a cough, fever, and/or flu-like symptoms. In addition, please reschedule your appointment if you have traveled to any areas within the past 14 days that are at high risk for contracting the coronavirus.

We thank you in advance and extend our gratitude for your understanding and cooperation. Together, we can help keep everyone as safe and healthy as possible. If you have any questions or concerns, please contact our office, and one of our staff members will be more than happy to assist you.

Please view and share our latest COVID-19 Symptom Comparison Chart with your friends and family.

For further information, including measures to keep yourself healthy, visit the following links: